Privacy policy
Last Updated: September 2026
At Glam & Gold, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our jewelry products.
1. Information We Collect
When you place an order or interact with our store, we may collect:
- Full Name
- Phone Number
- Email Address
- Delivery Address
- Billing Information
- Order and purchase details
- Information you provide when contacting customer support
2. How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Arrange delivery of your jewelry
- Contact you regarding your order
- Handle returns, exchanges, and refunds
- Provide customer support
- Improve our products and shopping experience
- Prevent fraudulent or unauthorized transactions
- Send promotional updates where permitted
3. Payment Information
Payment information may be processed through third-party payment providers. Glam & Gold does not unnecessarily store sensitive payment details on its own systems.
For Cash on Delivery (COD) orders, we may use your name, phone number, and delivery address to process and deliver your order.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You may be able to manage or disable cookies through your browser settings.
5. Sharing Your Information
We may share necessary information with trusted service providers, such as:
- Courier and delivery companies
- Payment service providers
- Website and hosting providers
- Customer support services
We only share information when reasonably necessary to provide our services, process orders, or operate our business.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services. Glam & Gold is not responsible for the privacy practices or content of those third-party websites.
We recommend reviewing their privacy policies before providing personal information.
8. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the details below.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent where required by applicable law.
10. Changes to This Privacy Policy
Glam & Gold may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.